Walkme lets you add step-by-step guidance to your websites and online apps. Specifically, you get to add "tip balloons" that provide the instructions and context that's missing from your apps. Users can see exactly what information they need to enter and what to do next at every step of the process.
Even better, creating those tips looks pretty simple. You don't need any technical know-how; the Walkme plug-in makes associating tip balloons with specific parts of the web page or app a point and click affair. In other words, almost anyone in the company should be able to do this.
But despite the system's simplicity, it has a lot of power. You can specify where text balloons pop up on screen and branch instructions to cover asides and sub-procedures based on the needs of the user. Steps can be triggered by mouse clicks, screen refreshes, timed events and more. Of course, software like this has the potential to get in the way and become an annoyance, but Walkme's steps are skippable -- something users are sure to like.
When a "walkthrough" is completed, it can be enabled by adding a single line of code to the website.
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